Refund, Return & Size Changing
The fabricating, packaging and shipping process started just a few hours after the payment. Once the order was placed, it can not be cancelled.
Return or size changing
Our apparels are in US Men's Standard Sizes, if you keep that in mind when placing your order, you will surely get the apparels that fit you nicely.
Because of International shipping doing backward is a nightmare and cost as much as a brand new apparel itself, we don't offer returning of our product in any case, including size changing.
If you happen to order a size that does not fit, we will support you by generating a one-time coupon code with the value depend on your previous purchase, so you can use it to place another order. We can assure you this is the most cost effective solution for the customer.
We will offer you a refund in the following cases:
- If you did not receive the product within the guaranteed time (45 days not including 2-7 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
However, we do not offer refund for following cases:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside our control (i.e. Canvas Print with Color “No Framed” mean canvas will comes rolled up...)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page. We 'll get back to you within the day.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.